❓ Frequently Asked Questions (FAQ)

1. How long does shipping take?

We offer standard shipping (5–7 business days) and express shipping (2–3 business days) within [your country]. International shipping may take 7–14 business days, depending on your location.

2. Do you ship internationally?

Yes! We ship worldwide. International shipping costs are calculated at checkout. Please note that customs duties and taxes may apply, and are the responsibility of the customer.

3. Can I return or exchange an item?

Absolutely. Items can be returned within 14 days of delivery if they are unworn, unwashed, and in original packaging. Visit our [Returns Page] or email returns@o.joseph05@icloud.com  to start a return. We do not offer direct exchanges at this time.

4. How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. You can also log into your Closet Orbit account to view order status.

5. What if I receive a damaged or incorrect item?

We’re so sorry! Please contact us at support@o.joseph05@icloud.com  within 3 days of delivery, and we’ll make it right.

6. Do you offer gift cards?

Yes! Digital gift cards are available in various amounts and can be sent directly to the recipient via email.

7. How can I contact you?

Email us at support@o.joseph05@icloud.com